Email me that appointment!

One of the new features that will be included in the upcoming release is the ability to email any appointment from the tech schedule screen (and employee calendar). By right clicking the appointment, a new menu option called ‘Email’. Out of that menu there are 2 sub menus, ‘Email’ and ‘Email (With attachment). The second one will attach a pdf file with the work order assigned to that appointment (if the selected appointment is a work order appointment).

If the message is intended to a cell phone as a ‘text message’, then the first option should be selected, however if the message is intended to a full email (or a smart phones) the second might be selected (to include work order itself).

What’s coming down the pipe? 4/2/2010

After busy back to back events (User Conference and ISC West), it’s time to prepare for a new version. This will include many requested items from the “round table” (no longer round) as well as some sales request.

One of those modifications is to integrate mapping technology with our addresses around our software. To accomplish this we have utilize the free API from Google ®. With this API the users will be able to click a button from many places around the software and see it on a standard Google map.

The first implementation will target the primary address locations, Subscriber, Prospect, Vendor, Contacts (People To Call), Work Orders, and Tech Schedules (for those unscheduled services).

The maps contain standard Google tools like zoom in/out, satellite/hybrid views.

Enjoy!